Shipping & Payments

What happens after I place my order?

If you place your order before 11.30am between Monday and Friday, your order will be prepared and shipped the same day.
If you completed your purchase during the weekend or on a public holiday, it will be prepared and shipped the next business day.

Once your order has been shipped, your package is handed over to Swiss Post, which usually delivers on the first working day following the shipment date, with the exception of some areas marked as remote from the postal service.

How can I pay for my order?

You can pay your orders by Visa and Mastercard credit cards, Postfinance card, E-Finance and SwissBilling. All your personal and payment information is communicated to our financial partners using a very powerful encryption system, which ensures that no third party can get hold of such information. Furthermore, we do not store any sensitive information about the payment method you use on our systems.